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Helplink Support Services

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Helplink Support Services (Helplink.ie) is an award winning, not-for-profit organisation that provides free or low cost mental health and other social services nationwide and beyond.

Counselling Service: Helplink’s qualified, Garda vetted counsellors are available for appointment 7 days a week from 9 am to 9 pm Monday to Friday and 12 to 6 pm Saturday/Sunday. Our qualified (minimum Level 8), supervised, insured and Garda vetted Counsellors have provided over 2,500 appointments online/by phone nationally and face-to-face (Galway).

Irish Abroad Service (Cabhrú): with the support of the Minister for Diaspora, the Department of Foreign Affairs, the GAA and other agencies we provide a free online counselling service for Irish people abroad; beginning with Australia. We aim to expand the counselling service to other countries such as the USA, UAE, Europe etc.

My Way Programme: My Way is a programme for the long term unemployed and other groups from the community. The programme provides free comprehensive career coaching, psychometric testing and evidence-based occupational mental health skills-training. My Way was first piloted in 2015 (In association with the Department of Social Protection (Galway) and Employability Galway

Employee Assistance Programme (EAP) & Careers Service: In our EAP we provide workshops for companies/organisations on how to reduce stress and increase positive communication among staff and between staff and customers. The EAP also provides a unique pay-as-you-go Staff Counselling Service which is available 7 days a week, face-to-face in Galway City and online or by phone nationwide. Furthermore, in our connected Careers Service we provide one-to-one, low cost Career Guidance/Coaching workshops, these workshops are also available online nationwide and face-to-face in Galway City.

Conflict Resolution Centre (CRC): In our CRC there is a donation based Mediation Service for people dealing with family/housing or community disputes; in addition we provide Ireland’s first national Online Mediation Service. The CRC has also developed and piloted a programme for the community groups. This programme called ‘Changing Conflict’ provides post people with the skills and techniques to manage conflict in a more productive manner

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